FAQs

Q : Can I buy in confidence from you ?
A : Yes, 100% - We are the oldest established Dive shop in the UK since 1954 and still family owned

Q : Are your products genuine or are they grey imports ?
A : All of our products are 100% genuine and sourced from official UK distributors. We don't need to import via other channels as we have long established relationships with our suppliers.

TUSA - our main brand for Snorkelling equipment we have dealt with since the 1960's and still have a great relationship to this day

Q : I have a problem with a product purchased- what do I do
A : All of the products we sell come with full manufacturers warranty and any problem with a product purchased from us, simply give us a call or drop us an email and we will do our utmost to help. We have even gone out of our way to help customers who didn't buy from us when they couldn't get help from elsewhere !

Q : I need a product that I cant see on your site- can you source it ?
A : We deal with most brands in the diving trade so let us know what you need and we will try our best to source it for you.

Q : Are your products in stock or are you just catalogue selling ?
A : The products we list on our site we keep in stock in our warehouse. With us sourcing from the Uk that on a rare occurrence that a product is out of stock we can normally re-stock within 24hrs. We have removed a lot of products from our site of late as supply problems for some items were causing delays and we didn't want to advertise items that we didn't have as this just causes problems for us both and we don't like letting our customers down.